The Identifying and Responding to Students in Distress: A Guide for Faculty and Staff and the Identifying and Responding to Students in Distress: How Best to Proceed folders are designed to help determine which university office to contact in different types of crisis/distress situations. The folders also outlines some useful tips on how to intervene.
For more information about responding the students in distress see the following PCS webpages:
1) Students in Distress: How to Identify, Intervene, and Refer to Personal Counselling Services goes into more detail on recognizing the signs of distress and the ways one might intervene.
2) 'In Case of Crisis', provides an overview of the services provided by PCS to students in crisis. It also provides information on other crisis services in the area including after hours resources.